Built around your numbers and your seats — not a feature paywall.
Every plan gets every channel. What changes is how many numbers you run and how many people are on the team. Tell us both and we'll put a real number to it.
Starter
Custom
For one office finding its footing — a handful of numbers, a small team.
- Unified SMS & MMS inbox
- Voice calling on your numbers
- Up to 5 agent seats
- Twilio or Sinch, your own account
- Email support
Team
Custom
The whole case-flow — intake to signature — for a growing office.
- Everything in Starter
- Self-hosted e-signatures, unlimited templates
- Google Ads click-ID attribution
- Unlimited agent seats
- Zoho CRM, Sheets & Drive connections
- Priority support
Scale
Custom
Multiple offices or brands, one account, managed centrally.
- Everything in Team
- Multiple workspaces under one login
- Custom API contact sources
- Audit log & role-based access
- Dedicated onboarding
No published per-seat rate — pricing is quoted against the numbers and seats you actually need, on a short call.
Compare
Every plan gets every channel.
What changes is scale, not which parts of the product you're allowed to use.
| Feature | Starter | Team | Scale |
|---|---|---|---|
| Messaging & calling | |||
| Unified SMS / MMS inbox | |||
| Click-to-call & inbound voice | |||
| Agent seats | Up to 5 | Unlimited | Unlimited |
| Documents & tracking | |||
| Self-hosted e-signatures | — | ||
| Google Ads attribution | — | ||
| Zoho CRM / Sheets / Drive | — | ||
| Scale & governance | |||
| Multiple workspaces | — | — | |
| Audit log | — | ||
| Custom API contact sources | — | — | |
Questions
Before you talk to us
Do we need our own Twilio or Sinch account?
Yes — Morstex connects to your own provider credentials and never falls back to a shared account. You keep ownership of your numbers and your call/message rates stay whatever your provider charges you directly.
Is the e-signature feature a separate product we have to pay another vendor for?
No. Signing happens inside Morstex, through the same sending pipeline as every other message — there's no third-party e-signature vendor in the loop, and no separate bill for it.
How long does setup take?
Connecting Twilio or Sinch and syncing your numbers takes minutes. Most teams are answering real messages from their inbox the same afternoon.
Can we switch plans later?
Yes. Plans are based on the numbers and seats you're actually running, so moving up (or down) is a conversation, not a migration.